12 June 2026 · Systems · 5 min read
The 7am Test: What your opening shift says about your whole business
If your opener walks in stressed, the day is already cooked. Here's the 5-minute audit I run on every venue.
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Real venues, real numbers, real lessons. New post every other Friday.
12 June 2026 · Systems · 5 min read
If your opener walks in stressed, the day is already cooked. Here's the 5-minute audit I run on every venue.
Read more →28 May 2026 · Stories · 4 min read
A story about culture, hierarchy, and the kid in the back who saw what the rest of us missed.
Read more →10 May 2026 · Numbers · 6 min read
Cutting hours is the lazy answer. Here's how to roster to demand and lift productivity instead.
Read more →22 April 2026 · Coaching · 3 min read
If you can answer these honestly, you don't need me. (But you probably can't yet.)
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